Shipping policy

Effective Date: January 26, 2025

At Seyetly, we strive to deliver your eye care products in a timely and efficient manner. Please review our shipping policy to understand how we handle shipping and delivery.

Processing Time

Orders are processed within 2 business days, Monday through Friday, excluding holidays. Orders placed after 3:00 PM will be processed on the next business day.

Shipping Methods

We use reliable carriers to ensure your order reaches you safely and on time. Available shipping options and estimated delivery times will be displayed at checkout.

Shipping Rates

Shipping rates are calculated at checkout based on your location, the weight of your order, and the selected shipping method.

Delivery Times

Delivery times vary depending on your location and the selected shipping method. While we aim for timely delivery, please note that unforeseen circumstances (e.g., weather delays or carrier issues) may impact delivery schedules.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package in real-time.

Shipping Restrictions

  • We currently ship only to addresses within Canada.

  • We do not ship to P.O. Boxes or APO/FPO addresses.

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us at seyetly@gmail.com within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.

Incorrect Shipping Information

Please double-check your shipping information before completing your order. Seyetly is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us:

Thank you for shopping with Seyetly! We are committed to ensuring a smooth delivery experience for